September 06, 2006

Google helped me to help Yahoo!

I have always wanted to use the *latest* products. I don't generally mind using beta or even alpha versions of software. Here's my experience with Yahoo! Mail Beta and Yahoo! Help. I usually keep my mailboxes open in Firefox. Whenever new mails come to my mailboxes, I don't take long to check them out. Today, when the new Yahoo! Mail beta changed its page title to reflect the arrival of a new mail, I clicked on its Firefox tab to read the mail. There, I found the first bug. The UI was not consistent as you see in this picture. Well.. bugs are not unusual in any software. So, I wanted to report this bug to Yahoo! so that they can do something about this. I clicked on their Help link, and tried to figure out feedback page using their search feature. I typed in "mail beta feedback" as my query. And, here is the result I got: What the heck.. I am not searching for a person named "mail beta feedback." I had to get back to my trusted friend to search for Yahoo's feedback page. Oh yeah.. the first link Google suggested had the information I wanted. Now I understand why "googling" has become a verb in English, while other search companies are still struggling to get their place on the web. Thanks to Google!!

5 comments:

  1. Quite Interesting...

    I'll adopt to use the Beta versions of the upcoming sites/software from Now..

    Thanks for this information..

    ReplyDelete
  2. Did you search in Yahoo! search using the same keywords. Because I did and it worked.

    ReplyDelete
  3. Nope, it doesn't. Try http://in.search.yahoo.com/search?p=yahoo+mail+beta+feedback&fr=FP-tab-web-t909&toggle=1&cop=&ei=UTF-8. Maybe you searched Yahoo US? But I find lot of questions like How do I leave feedback for Yahoo Xyz? in Yahoo Answers (which I think is not a good sign).

    (BTW, thanks for spending some time on my blog :-)

    ReplyDelete
  4. Hello,

    I have a inquiry for the webmaster/admin here at blog.manki.in.

    May I use part of the information from your blog post above if I provide a link back to your website?

    Thanks,
    James

    ReplyDelete